Front Desk Administrator (Ubud, Bali)

Join RASA GAYA Studio, a premier hair and facial studio in the heart of Ubud, Bali, as our Front Desk Administrator. We are a growing team dedicated to providing exceptional beauty and wellness experiences, and we’re looking for a professional, organized individual to manage our front desk operations. In this role, you’ll be the first point of contact for our clients, ensuring a seamless and pleasant experience from the moment they walk through our doors.

As a Front Desk Administrator at RASA GAYA Studio, you’ll manage daily operations, including appointment scheduling, client check-ins and check-outs, and handling inquiries and complaints. You’ll also be responsible for maintaining our reception area, ensuring it’s always clean, tidy, and welcoming. This role is perfect for someone who thrives in a fast-paced environment, is detail-oriented, and has excellent communication skills.

At RASA GAYA Studio, we believe in continuous growth and development. We offer a supportive work environment, opportunities for training and skill development, and a chance to be part of a vibrant beauty community in Ubud. If you’re passionate about providing exceptional service and are looking to join a dynamic team, we’d love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Manage and schedule client appointments using our in-house booking system.
• Greet and assist clients upon arrival and departure, ensuring a warm and professional welcome.
• Maintain the cleanliness and organization of the reception area, including restocking supplies and managing the waiting area.
• Handle client inquiries, complaints, and concerns, ensuring their satisfaction and addressing any issues promptly.
• Coordinate with our beauty therapists to ensure smooth service delivery and client satisfaction.
• Manage front desk operations, including cash handling and maintaining accurate records.
• Assist with the organization of our studio, including managing inventory and supplies.
• Stay up-to-date with studio policies and procedures, and ensure compliance with all regulations.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or administrative role, preferably in a beauty or wellness setting.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills, with the ability to manage time and schedules efficiently.
• Detail-oriented, with a keen eye for cleanliness and presentation.
• Fluent in Bahasa Indonesia and English, with the ability to communicate clearly and professionally.
• Ability to work well in a team and independently in a fast-paced environment.
• Passionate about providing exceptional customer service and contributing to a positive work environment.

🛠️ Keahlian

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